Refund policy

Eligibility for Returns

You may request a return within 30 calendar days from the date you receive your order.
Items must be unused, in original condition, with all original packaging, tags and accessories intact.
Used, damaged without manufacturing defect, personalized or clearance‑sale items are not eligible for return.
Before sending back any goods, you must obtain a return authorization number (RA#) from our support team. Packages returned without prior authorization will be rejected.

Contact our customer service to get your return authorization:

Email: huddle‑wetland1p@icloud.com
Phone: +1 720‑760‑2923

Please provide your order number, item name and reason for return in your message.

Once approved, we will send you return instructions. Please do not send items back to the address without RA confirmation.

Customers are responsible for all return shipping costs. Original shipping fees are non‑refundable.
We strongly recommend using a trackable shipping service, as we are not liable for lost return parcels.

After we receive and inspect your returned item, we will process your refund within 5‑10 business days.
Refunds will go back to your original payment method. Processing time depends on your bank or card issuer.
If your item arrives damaged or defective upon delivery, please send photos of damage within 7 days of receipt, we will arrange replacement or refund for you.